Orders
Orders may be placed online or by phone to our office at (510)969-9949. Our regular business hours are 8AM to 5PM PST Monday through Friday & 9:00AM to 3:00PM on Saturdays, excluding major holidays. Not all products are in stock some are built to order we have very limited space so storing tons of rock sliders and skids can’t happen. We do however try and stock all small parts. In the event we are out of stock you will receive an email notifying you that the product is on back order.
Shipping
Orders are normally shipped via UPS, USPS & Con-Way Freight unless other arrangements are made. UPS & Con-Way are not able to deliver to P.O. boxes. You must provide a residential or business address for delivery. Shipping amount provided online is an estimate and actual costs may vary. All orders are carefully packaged before they leave our facility. Loss or mishandling of boxes by the carrier is the responsibility of the carrier. All claims for damaged or lost goods should be reported to the carrier. All shipments are insured so if your items are damaged please file a claim with the postal service or UPS.
Payment
We accept Check Visa, MasterCard, Discover, American Express and PayPal. All orders must be prepaid before delivery. California residents add sales tax. If you would like to pay cash and are local you can drop by the shop and pay that way.
Bay Area Metal Fabrication disclaimer
Driving off road is a dangerous activity. Some modifications will affect the way your truck handles on the road. Bay Area Metal Fabrication products are for off road use only and not approved by the DOT. Any on road use of Bay Area Metal Fabrication products is the responsibility of the purchaser and or user. Modifications of your vehicle can create dangerous conditions that could cause serious bodily injury or death. Bay Area Metal Fabrication assumes no liability on said products and the buyer and or users of said products Hereby expressly assume all risks associated with any such modifications and or use.
Warranty
All products carry a one year warranty from the date of purchase against defects in material or workmanship. Return shipping costs are the responsibility of the customer. Please contact us prior to returning products. All returned boxes must have a RMA clearly marked on the outside of the box. Warranties only apply to original purchaser. Damages from the trail are not covered IE dents or bending in sliders or skids.
Returns
We have a 14 day return policy all product returns are subject to a 20% restocking fee. Returns are subject to inspection. Returned items must be in new condition. Return shipping is the buyer’s responsibility Shipping charges are not refundable. Please contact us prior to returning any products as we don’t except returns without a RMA. Any returns made without the necessary information to clearly identify the sender will be held for 5 days and then returned to stock.
Cancelations
All orders have 24 hours to cancel for a full refund. If the cancelation is after 24 hours there will be a 20% cancelation fee of the (full retail price) of the item being canceled.